Our Policies

 

The Quarters Motel

 

Arrival & Departure

We guarantee your room will be ready by 4:00 p.m. on the day of your arrival. If you arrive early, you’re free to enjoy the property, including the pier inside of the protective barrier (that’ll come down when repairs to the end of the pier are complete). Now, while renovations continue on the restaurant and grounds, “enjoy” is slightly subjective. But the view’s still great and you can watch our progress! Keep your shoes on.

 

Reservations & Payments

We are a contactless motel — that is, there isn’t an onsite innkeeper to greet you or take payment information. To alleviate the need to repeatedly contact you for credit card information prior to your stay, 100% of your payment will be charged at the time you make your reservation. A confirmation letter will be sent when we receive payment. For other payment arrangements, please email or call us.

 

Advance reservations are required. There is no one onsite to accommodate walk-ins.

 

Cancellations

We are a very small motel and cancellations affect us significantly. As such, we need to adhere to a strict cancellation policy. Payments for single rooms are refundable if cancelled more than 10 days prior to your stay, minus a $25 processing fee. If your reservation is cancelled within 10 days of your arrival date, 50% of your fee will be forfeited.

 

Payments for groups booking more than three rooms are refundable if cancelled more than 30 days prior to your arrival date, minus a $50 processing fee. If your multi-room reservation is cancelled within 30 days of your arrival date, 50% of your fee will be forfeited.

 

Innkeeping Services

We don’t have a lobby with a front desk or an onsite concierge. That said, we do have lots of people whose jobs are to make sure you have fun and that your stay is as comfortable as possible. Your confirmation letter and subsequent communications will provide you with details for how to contact your “Virtual Innkeeper” if you have questions or need assistance. We can also direct you to information about local attractions and resources.

 

Minibar Consumption

A small selection of food and non-alcoholic drinks are available in the rooms for purchase. Prices for each are posted in each room. Items will be restocked daily and charged to your credit card after your stay is complete. Each room is equipped with a Keurig coffee maker. Two Keurig pods per guest per day are complimentary. Additional pods will be charged along with other minibar items.

 

Other In-Room Food Preparation

A mini refrigerator with freezer and Keurig coffee maker are provided in each room. Other cooking appliances are not permitted.

 

Personal Belongings

To ensure everyone’s enjoyment of our small property and lovely views, we ask that you not leave personal belongings in front of the motel while you are in your room or away from the property, including, but not limited to, chairs, clothing, towels, beverage containers, etc. Trash cans are provided in your room and are placed throughout the property for your use.

 

POV Restaurant at Pier450

 

Food & Beverage Consumption (applicable as services open this summer)

As required by law, all alcoholic beverages purchased for consumption while at POV, the restaurant at Pier450, must be consumed in designated areas only. Guests may buy container alcohol for carry-off.

 

Restaurant guests may not bring their own food or alcoholic beverages onto the premises for consumption. The outdoor dining area is only for guests of the restaurant and motel; no private picnicking is allowed.

 

Pier450 will abide by all local and state laws for alcohol purchase and consumption. Guests may be required to provide a valid photo ID to purchase alcohol. Pier450 reserves the right to refuse alcohol service to anyone.

 

 

The Yards at Pier450

(encompassing all of our outdoor areas)

 

Children

We love kids! We also love safe kids. As we are a waterfront property, all children under the age of 12 must be supervised and within sight of their grownups at all times.

 

Water / Beach / Pier / Recreation

Guests may enjoy use of the water, beach and pier at Pier450 at their own risk. There is no lifeguard on duty. All children under the age of 12 must be accompanied by an adult.

 

Fishing is prohibited off the pier.

 

Pier450 has a limited number of kayaks available for guest use only. They are available free of charge for guests of The Quarters at Pier450. Guests of the restaurant may rent them for $20 per hour. Reservations/sign up are required. Check in and paddles will be provided at the counter at the restaurant.

 

Motel guests may launch their own kayaks, very small sailboats and windsurfing boards from the beach at Pier450. Please respect the space of our dining guests when moving them to and from the beach. We do not have room to store personal craft, however, so guests will need to return them to their cars when not in use. Jet skis are prohibited.

 

Manually propelled and motorboats may dock at the pier at Pier450 to visit the restaurant. We do not provide rental slips and overnight stays are not allowed.

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